Orro lands Flight Centre retail network deal

Orro lands Flight Centre retail network deal

Credit: Dreamstime

IT services provider Orro has entered into a three-year partnership with Flight Center Travel Group (FCTG) to manage end-to-end network connectivity across the travel outfit’s Australian retail store network.

Phase one of the program included switching the company’s Australian retail network connectivity across 427 sites, as well as building enhanced redundancy via the National Broadband Network (NBN) and 4G.

The network change is expected to improve the current Flight Center network connectivity from its traditional network topology, as well as deliver high levels of redundancy. It is also expected to reduce network connection costs.

“As FCTG evolves to become an omni-channel travel services retailer, connectivity is mission-critical to its business. As more people return to travel, they bring with them increased expectations of reliability and performance of digital services,” said Daniel Greengarten, Chief Operating Officer of Orro.

Management of the network will be out of Orro’s Network Operations Center, as well as using the company’s global monitoring and support centers. Orro is headquartered in Sydney with offices in Brisbane, Melbourne, Perth, the United Kingdom and the Philippines.

The solution will also provide Flight Center with greater network visibility and control by consolidating the management of Flight Center’s underlying telco data providers into one portal through Orro’s network management platform One Touch Control.

With One Touch Control’s integrated network management approach, the business receives real-time network performance status and proactive hardware health and network performance alerts for utilization, latency, packet loss and jitter across all network legs.

“The Orro-managed network enables us to reduce operating costs while simultaneously investing in technology and products to drive future business growth,” said FCTG General Manager Chris Locke.

Orro has picked up a number of networking projects in the past six months, including one with Brisbane Catholic Schools in November 2022 and Catholic Education Western Australia (CEWA) in August 2022.

Read more Orro walks with RIOT Solutions acquisition for cybersecurity push

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